CHOX is a web platform for exchanging services between CHOs (Credit Hire Organisations) and insurers.
CHOX works alongside insurers’ existing processes, providing automatic validation of claims against pre-defined parameters. Delivering faster processing overall. It contains a comprehensive and flexible business rules engine that manages validation, exception handling, workflow routing and straight through processing of credit hire and repair claims. Both Insurers and CHOs can pre-define rules and tolerances based on commercial agreements and business relationships.
Disputes can cause delays and most are the result of unclear and insufficient information between all parties involved. CHOX maintains a single source of the truth, a central undisputed record of transactions that addresses the need for data certainty. Settle claims quicker and reduce frictional costs.
Notification of credit hire claim details.
FNOL and liability acceptance management.
Pro-active management of liability disputes, indemnity, checking claim data accuracy and protocols.
Supports the creation of exception reports to support dispute resolution.
Complete end-to-end workflow management.
Automated validation of credit hire and/or repair claims to enable straight-through-processing.
Claims processing is monitored with the support of valuable management information and this includes real-time performance monitoring, supplier relationship and protocol management.
Building 1, Maxwell Office Park
Magwa Crescent West
Waterfall City, Midrand, 1685
(011) 875 8920
Our hours of phone support: Monday-Friday, 7 a.m. – 5 p.m.
(011) 875 8920
If you would like to find out more before signing up, contact us using the details above.
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